Code 1001-37

Troubleshooting

Code 1001-37

Category: Troubleshooting

Symptom

The following code was reported in Pulsewave® Software: 1001-37: Cuff pressure was not low enough to measure Diastolic (DIA).

Applies To

Pulsewave® BP

Explanation

This code can be reported in the case of more than one user sharing a single account. It can also be reported if the settings are incorrect for the Target pressure preference. If the Target pressure low is not set low enough, data required to measure DIA may not be captured. Diastolic blood pressure is not given with this code. However, other results may be provided.

Troubleshooting

If you are the only person using your account to submit readings:

  1. Confirm that Target pressure preference is set to Auto.*
  2. Take another reading.

If more than one person submits readings using your account:

  1. Confirm that Target pressure preference is set to Manual.*
  2. Ensure that the Target pressure high is set to “220,” and the Target pressure low is set to “30.”
  3. Take another reading.

* To learn more about Target pressure preference, read the instructional article “Using Reading Mode.”

 

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