Contact Customer Support


How to Contact Customer Support

Category: Instructional


Have you tried everything here on the support site to try to resolve your issue?  Do you need to contact Customer Support for further assistance?  Here is how.

Applies To



Please be sure to search the Knowledgebase here on the support site.  Answers to typical issues can be found there and can help to get you back up and running as fast as possible.  To go to the Knowledgebase now, click here.

2.  If your support issue is not urgent or if you are contacting Customer Support outside of the times listed below, please make use of the ticketing system on this support site.  Your ticket will be submitted and reviewed by our Support Staff at the start of the next business day.

Customer Support
Hours:     Monday - Friday
09:00 - 17:00 Eastern Time 
Telephone:   North America Toll Free:  1-888-543-0944