The following code was reported in Pulsewave® Software: 10005: The user name or password is incorrect.
This code is reported when there was an error in the entrry of your user name or password.
- Confirm your user name and password are correct
- Confirm your password case is correct. User names are not case sensitive but passwords are.
- If you forgot either the user name or password to your account, you may reset it on the Pulsewave® website, provided that you verified your email address with our system. For detailed instructions, please read the following instructional articles: "Forgot Your Password?" or "Forgot Your User Name?"
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